Position Overview
We're looking for a skilled Ecommerce Consultant to join our dynamic Growth team. As an integral member of our team, you'll play a pivotal role in driving the success of our client's ecommerce initiatives.
We're seeking a candidate with a proven track record of designing and implementing innovative ecommerce strategies. Your expertise will be instrumental in increasing website traffic, boosting sales, enhancing customer experiences, and fostering long-lasting customer relationships. We're looking for a candidate with a keen eye for profitability who can develop commercially viable ecommerce roadmaps.
This position will involve close collaboration with our Account Managers and clients to develop tailored ecommerce roadmaps. Together, we'll work to identify their specific business objectives and create strategic plans that deliver measurable results in key areas such as traffic acquisition, conversion optimisation, sales growth, and customer retention.
Responsibilities
Ecommerce Strategy Development:
- Perform a comprehensive audits of the client's ecommerce website and operations to identify areas for improvement and growth.
- Develop comprehensive ecommerce strategies that align with client business goals and target market.
- Create detailed roadmaps outlining actionable steps to drive traffic, trading, transacting, and retention.
- Demonstrate a strong instinct for value for money and ensure that all ecommerce roadmaps are commercially viable. This includes identifying and implementing cost-effective strategies that deliver a positive return on investment.
Data Analysis and Insights:
- Utilise analytics tools to gather and analyse data on website traffic, user behaviour, sales performance, and customer demographics.
- Identify trends, patterns, and key performance indicators (KPIs) to inform strategy development and optimisation.
- Provide actionable insights and recommendations to clients based on data analysis.
Client Collaboration:
- Work closely with Account Managers to understand client needs and challenges.
- Communicate effectively with clients, presenting complex data and strategies in a clear and concise manner.
- Build strong relationships with clients and foster trust and collaboration.
Project Management:
- Collaborate with Account/Project Managers to develop detailed project plans for implementing ecommerce strategies, ensuring timely delivery and adherence to project milestones.
- Monitor progress, identify potential risks, and take corrective action as needed.
Team Collaboration:
- Collaborate with cross-functional teams (e.g., design, development, marketing, product, sales) to ensure seamless execution of ecommerce strategies.
- Share knowledge and expertise to contribute to the overall growth and development of the team.
Required Qualifications
- Minimum 3 years of experience in ecommerce consulting or a related field.
- Experience with ecommerce platforms (e.g., Shopify, BigCommerce, Magento).
- Strong understanding of ecommerce fundamentals, encompassing customer acquisition, conversion rate optimisation, search engine optimisation, pay-per-click advertising, email marketing, and social media marketing.
- Proficiency in data analysis tools (e.g., GA4, Hotjar, Mouseflow, Google Search Console, Google Data Studio).
Looking for the following qualities
- Ability to think creatively, strategically, and identify and resolve problems.
- Excellent written communication skills and ability to prepare reports and slide decks.
- Must be able to prioritise tasks and manage deadlines in a fast-paced environment.
- Comfortable working on and collaborating with a multi-channel team.
- Ability to work remotely and communicate on Zoom, Slack etc.
Location
Ireland is ideal, but our entire team is working remotely at present, so location is not an issue.
Benefits
StudioForty9 are proud to be early adopters to the most progressive and human centred approaches to work life.
We offer our team the following benefits:
- Pension scheme
- Flexible working hours - start/finish earlier or later to suit your personal circumstances
- Remote working
- Diverse and international team from all backgrounds
- Professional development - courses, training and conference attendance
- Weekly lunch & learns
- Daily team catch ups on Zoom to knowledge share and problem solve
- Quarterly team building events
- Approachable management - Founder & CEO of StudioForty9 Gerard Keohane offers daily slots in his diary where team members can drop in to discuss anything at all
- Availability of central office with open workspace - close to all the best cafes and restaurants in Cork including the famous English Market
- Onboarding buddy - daily catch ups with experienced team members to help new hires to settle in
- Individual onboarding programmes - tailored set of documentation for new team members based on their roles and responsibilities
Who are StudioForty9
StudioForty9 is a recognised leader in the Irish digital sector, with an award-winning and proven track-record of delivering, maintaining and continuously improving high-performance ecommerce and omnichannel retail solutions for the Irish retail industry. The StudioForty9 team is experienced, innovative, and committed to excellence and we count some of Ireland’s most experienced ecommerce professionals among our number.
Our experience and ability have led us to work with some of Ireland's household names in retail. We have helped those companies to grow their business in Ireland by capturing extra market share and serving their instore and online customers across a wider range of commercial channels as well as overseas, by opening up previously inaccessible markets and building the integrations, automated processes and workflows needed to help scale an online business for international sales.
We are at the forefront of Irish ecommerce and ahead of the pack when it comes to implementing innovative and complex ecommerce solutions for omnichannel and international sales at scale, while also excelling at design and customer experience, and keeping right up to date with ecommerce trends and new requirements in compliance and regulations.
We operate on a partnership approach where our clients come first. We strive to develop long-term and meaningful relationships. We are platform agnostic, which allows us to advise and enable our clients to get the system best suited to their needs and ambitions.
If you are a passionate and results-oriented Ecommerce Consultant who is eager to contribute to the success of our clients, we encourage you to apply.